Terms & conditions

Terms and conditions

Application for Review of Decision

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Privacy and Your Personal Information

We collect information about you to process your application and carry out the review under the Administrative Review Tribunal Act 2024 or the law under which the decision was made.

In making an application for review, you consent to the collection of personal information about you from the organisation or person who made the decision, any other party to the review, or a relevant person or body, where collecting the information is reasonably necessary to carry out the review.

We will give a copy of your application form to the organisation or person who made the decision and any other party to the review. We may also inform a person whose interests are affected by the decision about your application.

We will usually give a copy of any relevant document given to us by you, or anyone else, to the other parties to the review for the purposes of the review.

The information we collect may also be used for the purpose of another review involving you, if it is reasonably necessary to do so, or to improve our services.

Information available to the public

Limited information about certain cases before the Tribunal can be accessed using eCase Search on our website and may be made available to the public on request, unless a  law or Tribunal order requires the information to be kept confidential. This information includes the names of the parties and any representatives, the type of application, dates of case events, a list of key documents lodged by the parties and the outcome of the application. For some cases, the Tribunal may, on request, give members of the public access to evidence (exhibits) given to the Tribunal for a hearing.

If the Tribunal makes a written decision with a statement of reasons, it will usually be made public and published on the internet, including on the AustLII website ( www.austlii.edu.au). For more information about the decisions we publish, see our Publication of Decisions Policy on our website.

Orders and laws restricting publication or disclosure

The Tribunal may make orders restricting disclosure or publication of information about you or others or evidence in a review, if it considers an order is appropriate in the circumstances. You can apply for an order by writing to us stating what information you want kept confidential and why.

In some cases, a law or the Tribunal’s Practice Directions require that certain information be kept confidential or that hearings be held in private. This includes information about certain Intelligence and Security proceedings, the identity of parties in certain Taxation, Protection visa related, Social Services or Child Support proceedings, and the identity of children in National Disability Insurance Scheme cases.

For more information, including how you can access information we hold about you and how to make privacy complaints, see our Privacy Policy on our website www.art.gov.au, or call us on 1800 228 333.

Terms and Conditions

In using our online lodgement system you:

  • Are responsible for any activity conducted under your name and email address

  • Will avoid any activities that may compromise the security and stability of our online lodgement system, the supporting technology or the data held within it

  • Will use language that is appropriate and not offensive

  • Accept that the Administrative Review Tribunal is not responsible for the loss of any unsaved information

  • Acknowledge that the Tribunal controls the operation of our online lodgement system and that it may not be available at all times or at any particular time

  • Acknowledge that you have read the privacy and disclaimer statements on our website

  • Acknowledge that the Tribunal may immediately suspend or terminate your access to, and use of, our online lodgement system if your use is inappropriate or unreasonable; or creates a nuisance or menaces or harasses others, or attempts to do so; makes any denial-of-service attacks on the Tribunal, or attempts to do so, or is in breach of the conditions of use.


Decision

Decision

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Decision details

A Centrelink Authorised Review Officer (ARO) or Subject Matter Expert (SME) must review the decision before you can apply for a review by the Tribunal. 

Please contact Services Australia (Centrelink).

A Centrelink Authorised Review Officer (ARO) or Subject Matter Expert (SME) must review the decision before you can apply for a review by the Tribunal.

If you are not sure this has occurred, you can either proceed with a Tribunal application and we will contact Services Australia (Centrelink) or you can contact Centrelink directly.



Please tell us about the decision(s) you want us to review. The information should be in the decision you received.

We need information about at least one decision. If you want us to review more than one decision, you can add information about a maximum of 5 decisions.

If the selection you think is right is not available in the list or you're not sure how to answer, please choose "Other" and enter as much information as you can.

Decision for review  1






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Decision  for review 2






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Decision  for review 3






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Decision  for review 4






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Decision  for review 5






You must provide a valid email address. The Tribunal will use this email address to send a confirmation that we have received this online application. We will also send a confirmation email to the applicant.

A Centrelink Authorised Review Officer (ARO) or Subject Matter Expert (SME) must review the decision before you can apply for a review by the Tribunal. 

Please contact Services Australia (Centrelink).

A Centrelink Authorised Review Officer (ARO) or Subject Matter Expert (SME) must review the decision before you can apply for a review by the Tribunal. 

If you are not sure this has occurred, you can either proceed with an ART application and we will contact Services Australia (Centrelink) or you can contact Centrelink directly.


Please tell us about the decision you want us to review. The information should be in the decision you received.

If the selection you think is right is not available in the list or you're not sure, please choose any of the options.

Applications by employers for the review of Paid Parental Leave decisions cannot be lodged online. More information on these applications is available on our how to apply page.




! Date of decision received cannot be before the date of decision

The time limit for applying for a review of this type of decision is 28 days after you received the decision. Based on the information you have given us, your application is outside the time limit. However, you can ask us to accept your application even though it is late. This is called an application to extend the time to lodge your application. You can apply for an extension of time using this online form.

You must apply for an extension of time to proceed with your application for review.


You must provide a valid email address. The Tribunal will use this email address to send a confirmation that we have received this online application. We will also send a confirmation email to the applicant.

Please tell us about the decision(s) you want us to review. The information should be in the decision you received.  We need the information for you to complete an online application.

If the selection you think is right is not available in the list or you're not sure, please choose "Other decision".


An objection decision must have been made by Services Australia (Child Support) before you can apply for a first review by the Tribunal.

Please contact Services Australia
(Child Support).

A Child Support Objections Officer must review the decision before you can apply for a review by the Tribunal.

If you don’t know whether this has occurred, you can proceed to lodge an application with the Tribunal and we will check to see if this has occurred. If there hasn't been a decision, you will need to lodge an objection with Services Australia (Child Support) (the Agency).

Alternatively, you can contact Services Australia
(Child Support) directly, as your objection must be made to the Agency within 28 days of receiving your decision.



Date of the objection decision (dd/mm/yyyy) *

Date of the decision (dd/mm/yyyy) *



! Date of decision received cannot be before the date of decision

If you live in Australia, the time limit for applying for a review of this type of Child Support decision is 28 days after you received the decision.

Based on the information you have given us, your application is outside the time limit. However, you can ask us to accept your application even though it is late. This is called an application to extend the time to lodge your application. You can apply for an extension of time using this online form.

If you live overseas, the time limit for applying for a review of this type of Child Support decision is 90 days after you received the decision.

Based on the information you have given us, your application is outside the time limit. However, you can ask us to accept your application even though it is late. This is called an application to extend the time to lodge your application. You can apply for an extension of time using this online form.

You must apply for an extension of time to proceed with your application for review.

You can only submit this application on behalf of the person the decision is about if you are

  • the administrator or executor of the person's estate

  • the person's legal representative

  • the person's legal guardian, or

  • the holder of a power of attorney for the person.

You are required to upload below a document that shows evidence of your authority to submit this application.

If you are not such a person, you cannot submit this application. Only the person the decision is about can submit an application.


Please attach all Authority Documents

Authority Document 1

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Authority Document 2

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Authority Document 3

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Authority Document 4

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Authority Document 5

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Authority Document 6

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Authority Document 7

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Authority Document 8

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Authority Document 9

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Authority Document 10

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Authority Document 11

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Authority Document 12

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Authority Document 13

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Authority Document 14

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Authority Document 15

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Authority Document 16

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Authority Document 17

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Authority Document 18

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Authority Document 19

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Authority Document 20

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You must provide a valid email address. The Tribunal will use this email address to send a confirmation that we have received this online application. We will also send a confirmation email to the applicant.


Reasons

Reasons for the application

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Please tell us briefly why you want to have the decision reviewed. For example, you may think the information you provided was not taken into account, or the law was not applied correctly.

You can upload supporting documents later in this online form. You can also provide more information to the Administrative Review Tribunal after you have submitted the application for review. We will write to you about this.


Applicant

Applicant

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Personal details

The information requested on this page is about the applicant.

The applicant is usually the person who is affected by the decision the Administrative Review Tribunal is being asked to review. If the application is being lodged by an Administrator or Executor of a deceased estate, that person is the applicant in the review.

If you are a legal guardian, holder of a power of attorney or representative completing this form on behalf of the applicant, you will have a chance to provide your details later in this online form.








Answering the following questions is optional. The information will help us to better understand applicants to the Tribunal and to improve our services.



Applicant address

You must provide us with an address to which we can send documents. If you live in Australia, you can provide us with a street address and/or a postal box address.

Australian PO Box










Australian street address











International street address







Contact details


Email correspondence

A party can note their preference to receive notifications and material from us by electronic means. There are some restrictions on information that can be supplied electronically.

Hearing

Interpreter

If you need an interpreter, we will arrange for a qualified interpreter to assist you free of charge. If you speak a particular dialect, please include this on the form.



Assistance

The Tribunal will make appropriate adjustments to enable you to effectively participate in the review process.

If you are deaf or have a hearing or speech impairment and you would like us to contact you using the
National Relay Service , please let us know which call option we should use.

Family violence order

You must provide a copy of the family violence order to the Tribunal within 14 days.

Order Document 1

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Order Document 2

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Order Document 3

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Order Document 4

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Order Document 5

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Representative


Representative

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Representative

You can represent yourself at the Tribunal or you can appoint another person to represent you. You can do this now or at a later time.

If you appoint a representative, we will send letters and other documents about your case to them as well as to you. Your representative can also communicate with us about your application.You do not need to be represented at your Tribunal hearing. However, if the Tribunal allows, your representative can represent you at the hearing and make submissions on your behalf.

If you wish to appoint a representative, you must arrange this and pay any associated costs.

You can represent yourself at the Tribunal or you can appoint another person to represent you. You can do this now or at a later time.

Usually, we only allow a representative who is a lawyer, legal guardian or power of attorney holder to be sent copies of letters and other documents about the case. If we agree to send letters and other documents to your representative, we will also send a copy to you.

You do not need to be represented to participate in Tribunal proceedings. However, you can nominate a representative to make submissions on your behalf. 

If you wish to appoint a representative, you must arrange this and pay any associated costs.

Representative details

If you wish to appoint a representative, you will need to complete and upload an Authority for Representative form or provide acceptable evidence to the Administrative Review Tribunal of their authority to submit an application on your behalf.

The proof of authority must be uploaded on the next screen or sent to the Tribunal as soon as possible after this online application is submitted.


eg: relative, friend, community support provider, accountant










Representative address

You must provide us with an address to which we can send documents.

Australian PO Box










Australian street address











International street address







Representative contact details




Documents


Documents

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If there are any documents you want to send us with your application, you can upload them here or provide them to the Tribunal after lodgement.

The maximum size for any single file is 50 MB. The acceptable file formats are Microsoft Word documents (.doc and .docx), PDF files (.pdf), RTF files (.rtf), Microsoft Excel spreadsheets (.xls and .xlsx) and JPEG, GIF or PNG image files.

If there are any documents you want to send us with your application, you can upload them here or provide them to the Tribunal after lodgement.

Please note that we will usually give a copy of any document that is relevant to the review to:

  • the other party, and

  • Services Australia.

Before you give us a document, you can black out the following information:

  • any tax file number or passport number

  • any Centrelink client reference number or child support identification number

  • the number of the account on a bank statement (including any account to or from which money is transferred in the bank statement) other than the last four digits in that account number

  • the residential and postal addresses of a party

  • the email address of a party

  • the telephone number of a party

  • the street address of a party's employer

If you don't want us to disclose some other information in a document to the other party, you must upload a separate document with this online form telling us why. We will then decide whether it should be kept confidential.

The Child Support Practice Direction contains more information about how the Tribunal will manage disclosure of information to the parties, including instances where there is a family violence order in place or if you tell us there is a history of family violence.

The maximum size for any single file is 50 MB. The acceptable file formats are Microsoft Word documents (.doc and .docx), PDF files (.pdf), RTF files (.rtf), Microsoft Excel spreadsheets (.xls and .xlsx) and JPEG, GIF or PNG image files.

Document 1

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Document 2

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Document 3

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Document 5

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Document 6

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Document 7

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Document 10

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Document 11

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Declaration


Declaration and decision

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Declaration